커스터머 - 테크42

커스터머

페이스북, 커스터머 공식 분사

2023.05.17

CRM startup Kustomers, which was officially acquired by Facebook for $1 billion last year, is spinning off at a $250 million valuation. This marks the end of Meta's grand experiment to build an enterprise-grade customer service platform. However, Meta will retain a minority stake in the CRM business, allowing it to collaborate on product development and continue to serve all customers acquired during the acquisition.